Description:
Heguang independently developed 2-wire RGB synchronous controlFAQ
1Q: Can you accept sample orders? A: Yes, sample order can be accepted. 2Q: Are you a factory or a trading company? A: We are the manufacturer and the factory is located in Shenzhen, China. 3Q: What is the payment method? A: TT, 50% deposit before production, balance before delivery. If you have more questions, please contact us by email or phone. 4Q:Are your controllers developed by yourself? A:Yes We also have a variety of RGB control methods to choose from: 100% synchronous control, switch control, external control, wifi control, DMX control. 5Q: How Long To Deliver The Products? The exact delivery date need to according to your model and quantity. Usually within 5-7 working days for sample after receive the payment and 15-20 working days for mass production. 6Q: How To Get A Sample? Based on the value of our products, we do not supply free sample, if you need a sample for testing, please kindly contact our sales for more details. 7Q: How To Deal With The Faulty Products? First of all, our products are produced under strict quality control system, and the defective rate will be less than 3%. Secondly, during the warranty period, we will send a new replacement as a new order. For defective batch products, we will repair and resend to you.